May 19, 2020 – Talkdesk® today announces the CX Award Honorable Mentions. As part of Opentalk 2020 Virtual, the inaugural CX Innovator Awards honor companies putting the customer first while pushing the boundaries of the customer experience industry.
CX Business Impact Award – Honorable Mention: Boostability
Celebrating companies who have optimized their contact center(s) and had a positive impact on their business, show a clear understanding of their customer experience (CX) vision, articulate marked improvements and provide evidence of growth as a result of improvements.
CX Innovator Award – Honorable Mention: Xenial
Celebrating companies who have uniquely leveraged Talkdesk technology, either standalone or in combination with Talkdesk AppConnect partners and/or other technology, in innovative ways to solve customer experience and contact center challenges and deliver best-in-class customer experience.
CX Integrator Award – Honorable Mention: ClickPay
Celebrating companies who have successfully integrated Talkdesk with a technology partner’s solution and utilized the integration(s) to deliver exceptional customer experience.
CX Rookie of the Year – Honorable Mention: Doctolib
Celebrating companies who have successfully implemented Talkdesk and exemplify CX excellence by achieving a rapid deployment and experiencing a quick return on investment.
Celebrating companies who have successfully demonstrated the ability to keep business moving forward even in times of uncertainty. Examples of this award include transitioning your contact center workforce from a “brick and mortar” contact center to a remote workforce, equipping agents with best-in-class tools to work from anywhere and anytime with products including Talkdesk Mobile Agent™.
“The CX Innovator Awards is a great opportunity to highlight companies that are addressing difficult problems with new and creative solutions.” – Kathie Johnson, chief marketing officer, Talkdesk
Talkdesk® is a cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.