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Newsroom
Discover the latest updates from Talkdesk.
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Press Release
Talkdesk Customer Experience Automation accelerates patient access with agentic AI orchestration
Mar 5, 2026
Press Release
Ellit Groups, Talkdesk partner to deliver contact center as a service and customer experience automation for healthcare service desks
Feb 25, 2026
Press Release
Talkdesk extends agentic AI with cross-system business workflow automation
Feb 23, 2026
Press Release
Talkdesk earns spot on G2’s 2026 Best Software Awards for Best Agentic AI Software Products and Best Customer Service Software Products
Feb 19, 2026
Press Release
Talkdesk customers honored in 2026 Stevie Awards for Sales & Customer Service
Feb 3, 2026
Press Release
Talkdesk earns ISO/IEC 42001 certification, the global standard for responsible AI
Jan 22, 2026
Press Release
AI saves shoppers hours during the 2025 holiday season, but trust hinges on transparency and ethics, new Talkdesk survey finds
Jan 12, 2026
Press Release
Talkdesk introduces Commerce Orchestration powered by Customer Experience Automation and announces Consumer Goods Experience Cloud ahead of NRF 2026
Jan 8, 2026
Press Release
Talkdesk named finalist in The 2025-26 Cloud Awards
Dec 18, 2025
Press Release
Talkdesk executive Michael Klein named finalist for Vendors in Partnership Bridge Builder Award
Dec 11, 2025
Press Release
UiPath and Talkdesk join forces to transform customer experience journeys
Dec 9, 2025
Press Release
Talkdesk ranked Leader in Overall Grid Reports for AI and Contact Center in G2 Winter 2026 Reports
Dec 4, 2025
Press Release
Talkdesk earns 2026 Buyer’s Choice Award from TrustRadius
Nov 18, 2025
Press Release
Talkdesk’s 11th annual Hackathon drives AI innovation for both its platform and internal operations
Nov 13, 2025
Press Release
Talkdesk announces 2025 CX Innovators Awards winners
Oct 30, 2025
Press Release
Holiday shopper confidence in AI soars, but most retailers deploying AI aren’t providing the transparency consumers demand, Talkdesk survey reveals
Oct 30, 2025
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Media Information
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