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CX Innovators March best practices webinar

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Mar. 18 at 8 a.m. PST | 11 a.m. EST | 3 p.m. GMT

Customer Experience Automated: CX Innovators March best practices series.

Talkdesk’s monthly webinar series showcasing real-world success stories and expert advice from CX leaders, helping you improve customer experience, boost workforce efficiency, streamline operations, and drive business growth.

Join us for the March edition of the CX Innovators best practice series, where you’ll hear directly from a CX innovator who has rewritten the playbook and see how you can do the same.

How LifeSearch rewrote the CX playbook:

Expanded quality evaluation from 1% to 100% of calls through AI-powered automation.
Shifted coaching frequency from monthly reports to daily real-time feedback.
Transformed agent sentiment from skepticism to enthusiasm through visible performance improvement.

Actionable takeaways you can use immediately.
You’ll leave with practical tips, best practices, and automation strategies you can integrate into your CX roadmap, regardless of industry, role, or maturity level.