Talkdesk Copilot

L'IA che aiuta effettivamente gli agenti a risolvere i problemi in modo corretto e veloce.

Talkdesk Copilot uses agentic AI to help human agents resolve complex customer challenges in real time. Built on the Talkdesk Customer Experience Automation (CXA) platform, Copilot understands multi-layered questions, synthesizes information across systems, and delivers context-aware recommendations within seconds. By combining AI reasoning with human judgment, Copilot empowers agents to respond faster, more accurately, and with greater confidence.