Customer Stories

Customer Cognosante Logo

USE CASE

Service


INDUSTRY

Healthcare & Life Sciences Information Technology & Services


INTEGRATION

Microsoft Dynamics


KEY METRIC

500+ seats implemented in 2 days


"Information security is Cognosante’s number-one goal. Talkdesk helps us address our liability and security concerns by allowing us to own and control our call recordings. No other solution offers this."

Michael Zurat, Director of Engagement Solutions

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Watch customer story.

Cognosante implemented 500 agents on Talkdesk in two days and leveraged custom call recording storage to maintain control over compliance and security.

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