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PLATFORM | INTEGRATIONS

Talkdesk integrations for establishing cloud contact center workflows.

EXPLORE APPCONNECT

Talkdesk Agent Workspace

Talkdesk Agent Workspace provides the flexibility to handle calls from anywhere on the desktop. Leverage screen pops, click-to-call, and more.

Synchronized data

Talkdesk automatically synchronizes customer data to display information the moment a call is received.

Automated workflows

Configure Talkdesk to automatically trigger events in connected applications and save reps valuable time.

Simple setup

Using just your account information, you can quickly and easily connect Talkdesk with 60+ contact center software integrations.

Our most popular integrations.

Turnkey integrations to accelerate value in every industry.

Deep and direct integrations with leading vertical systems enable greater automation and efficiency gains, and a more seamless experience for your customers and your agents.

And more!

Follow the links below to their listings in the AppConnect marketplace.

Customers love Talkdesk.

Rated 8.2 out of 10 based on 679 reviews and ratings on

Talkdesk meets the needs of our customers, as it allows AI integration, as well as opening up lots of different types of channels for customers to receive communication from their customers.

Adam Tilston

This app allows agents to handle calls in a very easy and professional way. What is good about this system is that the call becomes very smooth without facing any difficulties. You just paste a number in a dialpad and make a call, which is very easy.

Zinhle Msibi

Talkdesk records your calls for you, and you can listen to them right after the call, if there's information you want to verify. You can get your QA markings/scores right on Talkdesk, and it has a direct link to the dashboard or Zendesk of the call that was marked.

Londeka Ndlovu

It allows agents to receive evaluation scores of calls and tickets, which is great because agents are always up to date with the scores for the month.

Ayanda Mwandla

We prefer Talkdesk because its ability to report, ease of use, quality of calls, user friendly UI and price.

Carlos Delgado Barcia

5 star

Talkdesk allows us to specifically answer to each client and handle the day to day operations of a storage facility. To do this we need the ability to create a call flow customized to each location and Talkdesk has the capability to do that.

Christian Thurgood

I use Talkdesk to communicate with customers and listen to recorded calls because every call that you make or receive is recorded by Talkdesk, which makes it easy to find all recorded calls when you need to go back and check what communication was made with the customer.

Ntombifuthi Zimba

It has made an impeccable impact because it has saved me time. I do not have to go to management or to the quality assurance team to know my work progress and where I need to improve because everything is sent to Talkdesk. I can find previous call recordings on Talkdesk wherever I need to confirm the seller's details.

Sanelisiwe Radebe

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