Contact Center Trends

The Return of Call Centers to the US

The Return of Call Centers to the US
by Shauna Geraghty

February 10, 2014

min read

2018 Talkdesk Contact Center KPI & Benchmarking Report.

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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