Healthcare and Life Sciences

5 revolutionary trends in patient experience for healthcare contact centers

5 revolutionary trends in patient experience for healthcare contact centers
by Antonio Gonzalez

February 15, 2021

min read

report

The PX Revolution in Healthcare

Antonio Gonzalez

Antonio Gonzalez has been helping organizations navigate CX transformation and embrace new technologies through research and insights for five years, most recently with Gartner. He is based in Portland, Oregon, and tells himself this is the year he will get into mountaineering.

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