Healthcare and Life Sciences

5 stages to launch next-gen CX for the post-pandemic healthcare consumer

5 stages to launch next-gen CX for the post-pandemic healthcare consumer
by Abdul Rastagar

January 6, 2021

min read

ebook

The 5 Stages of Building a Resilient Healthcare Contact Center

Abdul Rastagar

Abdul Rastagar is director of healthcare & life sciences solutions at Talkdesk. He has 15+ years of experience navigating the intersection of technology and healthcare at some of the most innovative and leading organizations in the world, as well as numerous years working directly in the healthcare industry. Abdul is an advocate for using technology to enable a better customer experience and improve health outcomes.

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