Business

How to Measure Your CRM’s Effectiveness

How to Measure Your CRM’s Effectiveness
by Shauna Geraghty

January 30, 2014

min read

Improving your call center is the easiest way to improve your customer experience

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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