Contact Center Trends

14 Tips to Enhance Adaptive Selling Techniques of Call Center Agents

14 Tips to Enhance Adaptive Selling Techniques of Call Center Agents
by Shauna Geraghty

January 3, 2018

min read

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Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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