Talkdesk + Cognosante
Tuesday, March 27, 2018 10AM PDT / 1PM EDT
See how this national healthcare service provider achieved a clean bill of health.
Healthcare providers and carriers rely on Cognosante to resolve issues on demand. Cognosante chose Talkdesk as their cloud contact center to address their critical need for uptime and to ensure compliance with information security and governmental regulations, including HIPAA.
Join us for this 60-minute webinar as we explore the “phenomenal” results that Cognosante has realized, including:
- Rapid, two-day implementation of Talkdesk Enterprise Contact Center
- Full control of compliance and security requirements through custom call recording storage
- More personalized conversations and faster first call resolution through CRM integration
- Increased business agility and scalability through streamlined self-service management
- Greater transparency, frontline control and agent engagement
