There are no results!

There are no results.

Please, try different search words.

There are no results for {{search_query}}

Redefining the future of the contact centre from a 'Cost to Growth Based' business

hero

<h3>Oops! Looks like there's an issue loading your content experience.</h3>
This could result from one or more of several issues:

<ul class="text text--16">
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

The impact of COVID on customer behaviour is undeniable and setting new directions on how organisations engage with their customers. In parallel, new work practises such as remote agents and relocation of service centres are some of the dramatic changes taking place across the Australian CC scene. With all these changes taking place, organisations need to redefine how they measure performance both internally and externally.
The purpose of this webinar is to hear from Talkdesk and Industry experts on how organisations can uplift their performance by incorporating next generation KPI delivering increased revenues and optimised CSAT results.

side_form

Todd Gorsuch

Andrew Antal

people

US Contact Center Verticals: Insurance

US Contact Center Verticals Finance

The Retail playbook for surviving (and thriving) during the holidays

Generative AI and the contact center of the future

card_related

Learn how organizations are redefining the future of the contact centre from a 'Cost to Growth Based' business. Register and watch the Webinar today!

Redefining the future of the contact centre from a 'Cost to Growth Based' business

Please wait while we validate your privacy settings.

Register to join us.

Speakers.