Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

Workforce Management: Utilizing Customer Service to Advocate the Voice of the Customer

second

hero

<h3>Oops! Looks like there's an issue loading your content experience.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

<h4>SPEAKER: 
Tim Kyse, Vice President of Client Service and Support, Clickpay 
</h4>
At Clickpay, the peak of customer interactions occur in the first 7 business days of the month. Because of this, the company has to be creative about how it schedules agents and maintains high quality service levels through the remainder of the month. In this session, learn best practices to motivate your agents and leverage top performers by staffing your contact center to “peak” instead of “average.”

Fill out the form and watch the recording!

default_form

The global state of CX 2023

How banks can carve a path to deposit retention, growth, and profitability through CX

ChatGPT and the contact center of the future

The Art of the Doable: Chat GPT & Other Trends Transforming Retail Customer Service

card_related

Watch the Workforce Management: Utilizing Customer Service to Advocate the Voice of the Customer Video.

Workforce Management: Utilizing Customer Service to Advocate the Voice of the Customer

Please wait while we validate your privacy settings.

You might also be interested in:

The global state of CX 2023

How banks can carve a path to deposit retention, growth, and profitability through CX

ChatGPT and the contact center of the future

The Art of the Doable: Chat GPT & Other Trends Transforming Retail Customer Service