guide

Your Guide to a Successful Reference Check

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Selecting the right vendor for your contact center solutions is one of the most important decisions your business can make, and reference checks are a key step in due diligence. References can provide an unfiltered view into:

  • how the solution works

  • how the implementation effort went

  • what ongoing support looks like

 

Use this one-sheet as a guide of what to ask to give you the insights and best practices you need as you move forward with your vendor selection.

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