Your guide to a successful reference check

Learn the essential reference check questions, that allow you to make more informed and confident purchase decisions.

Selecting the right partner for your contact center is one of the most important business decisions you can make, but it can be challenging. With this guide, consisting of 16 reference check questions, you’ll be able to get access to rich insights as you move forward with your solution’s evaluation.

What you’ll learn:

• The importance of reference checks in a vendor selection process.
• What insights can references provide you.
• The 16 best questions to ask during a reference check process.