Talkdesk Digital Lending Solution

Talkdesk Digital Lending is a secure end-to-end contact center solution designed to improve borrower experiences by enabling lenders of all sizes to streamline the entire process — from loan origination through servicing.

Lenders can leverage best-in-class CX tools such as proactive borrower notifications, conversational AI-powered borrower self-service, and powerful out-of-the-box integrations that create a centralized hub of information for contact center agents. The solution helps lenders provide borrowers with a simple and transparent loan process, ultimately resulting in accelerated disbursement of funds and higher borrower satisfaction.