Talkdesk Navigator

Chart a course to seamless, AI-powered customer journeys.

Talkdesk Navigator harnesses generative AI to allow customers to express themselves in their own voice without being forced into complex, rigid, and frustrating IVR menus. With no training, it is able to make content-based decisions from incoming voice calls and digital messages to automatically create the ideal customer experience for every customer, every time. The customer simply tells Talkdesk Navigator their unique needs and what they want to accomplish, and the wheels are set in motion without the tedious setup and iterations traditionally required to build customer journeys.