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See Talkdesk Agent Workspace in action.

This self-guided demo will allow you to experience how a contact center manager can empower their agents to deliver exceptional omnichannel customer experiences. Talkdesk Agent Workspace allows your agents to connect with customers on any channel and elevate and continue conversations between channels while maintaining context throughout, creating a better experience for both your customers and your agents.

This interactive demo experience is currently available in English only.

Omnichannel Agent Experience Workspace Single Pane Of Glass 3

Proven to help companies have better conversations.

"We’re deeply invested in technology and excited about AI’s potential. Our goal is an environment where automation supports and enables our agents to create a superior customer experience."

Kelly Kirkham Director of Operations, Ninefold

Talkdesk Agent Workspace key features.

Digital Engagement

Provide seamless customer support across any channel – SMS, live chat, email, and more.

Unified Interface

Access all critical agent tools including customer interaction channels, workforce management, performance management, contacts, and more on a single screen.

Contact Management

Easily search, edit, delete, create contacts, and more using quick actions.

Voicemail Management

Create a personal inbox and bring important voicemails in to listen, download, analyze transcriptions, or assign them to another agent.