The Retail playbook for surviving (and thriving) during the holidays

The Retail Cx Playbook For Surviving And Thriving During The Holidays

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Brands are gearing up for the busiest time of the year.  In recent years, the retail industry has faced numerous challenges, but one thing remains certain: consumer expectations are evolving rapidly. To meet these changing demands, brands must deliver top-level customer service.

We took retail market insights and created a playbook on how to ramp up your contact center in a matter of days. Download this playbook and:

  • Discover how you can quickly elevate your contact center operations to support seasonal agent workforces, reduce average handle time, boost customer satisfaction, and increase customer lifetime value.
  • Learn how implementing cutting-edge automated and generative AI-powered solutions can transform your brand’s holiday season. 

Explore self-guided demos to see Talkdesk in action, or dive deeper into our out-of-the-box customer service platform purpose-built for retail.