Webinar ao vivo

CX Innovators June best practice webinar series

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Esta série mensal de webinars apresenta histórias reais de sucesso e conselhos de especialistas dos líderes de CX, ajudando você a melhorar a experiência do cliente, aumentar a eficiência da força de trabalho, simplificar as operações e impulsionar o crescimento dos negócios.

Join us for the June edition to hear how Fortem, part of the Wilmott Dixon Group, transformed its contact center operations and customer experience strategy with AI-powered tools. In this interactive session, you’ll learn:

How Fortem modernized its contact center to reduce hold times, improve first-touch resolution, and achieve 90–95% call quality scores.
Practical tips and strategies to enhance CX—no matter your industry or role.

Don’t miss this chance to get actionable insights from CX leaders who are shaping the future of customer engagement.

Join us on Jun. 18 at 7:30 a.m. PST | 10:30 a.m. EST to take your CX to new heights.