CX Cloud editions.

CX CLOUD DIGITAL ESSENTIALS


$85

USD

Per User, Per Month

  • Talkdesk CXA
  • Digital Engagement (Email, Chat, SMS, Social Messaging)
  • Studio & Routing
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Business Intelligence (Explore)
  • Conversations Mobile App
  • Quality Management
  • Feedback
  • Guardian

CX CLOUD VOICE ESSENTIALS

$105

USD

Per User, Per Month

  • Talkdesk CXA
  • Voice Engagement
  • Studio & Routing
  • Studio Functions
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Business Intelligence (Explore)
  • Conversations Mobile App
  • Quality Management
  • Feedback
  • Guardian
  • Workspace Designer
  • Automation Designer
  • Also Available:
  • Digital Access for Essentials
  • 70+ out-of-the-box integrations
  • 100+ AppConnect marketplace

CX CLOUD ELITE

$165

USD

Per User, Per Month

  • Everything in Digital and Voice Essentials, plus
  • Custom Reporting with Live & Explore
  • Performance Management
  • Screen Recording
  • Automated Notifications
  • Workforce Management
  • Proactive Outbound Engagement

*Talkdesk also offers per hour login consumption pricing and concurrent pricing. Prices are based on a minimum 3 year commitment to these Editions. Additional telco and usage fees not included. Due to foreign exchange rate approximation, list price is not the exact price that will be quoted.