Customer Stories

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USE CASE

Customer service


INDUSTRY

Retail, eCommerce & Consumer Goods


INTEGRATION

Zendesk


KEY METRIC

15% ↑ SLAs


"With Talkdesk, I can focus on what is important to customers, instead of fighting with our phone system. Not having to worry about your technology is half the battle."

Megan Miles, Customer Service Manager

Watch customer story.

Watch customer story.

Zumiez empowers their agents to deliver unforgettable customer experiences through Talkdesk Live, resulting in at 15% improvement of SLAs.

Download customer story.

Download customer story.