Customer Story

USE CASE

Service

INDUSTRY

Retail

INTEGRATION

Zendesk

KEY METRIC

15% ↑ SLAs

"With Talkdesk, I can focus on what is important to customers, instead of fighting with our phone system. Not having to worry about your technology is half the battle."

Megan Miles, Customer Service Manager

Watch Customer Story

Zumiez empowers their agents to deliver unforgettable customer experiences through Talkdesk Live, resulting in at 15% improvement of SLAs.

Download Customer Story

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