Customer Stories

USE CASE

Support

INDUSTRY

Telecom

INTEGRATION

Salesforce

KEY METRIC

Improved NPS from 2.0 to 4.5

"We want to use the best tool in the cloud to deliver the best customer experience."

Yohann Lecornet, CTO, ZENCONNECT

Watch Customer Story

Access to real-time reporting allowed ZENCONNECT to properly manage their agents, deliver amazing customer experiences and improve their NPS score from 2 to 4.5.

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