Customer Stories

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USE CASE

Sales & Support


INDUSTRY

Communications, Media & Entertainment/ Information Technology & Services


Integration

Zendesk


Key Metric

Increased ROI & NPS


"We don’t want to have a dozen disparate solutions across brands. Talkdesk offers the right functionality and integrations to enable our agents to provide the best customer experience, and to do it efficiently."

Daniel Capoferri, Senior Manager, IS Solutions Delivery

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