Founded in 2008, TaskRabbit is a task management network that connects people who need to get things done with people who can get things done. Their same-day service platform is revolutionizing everyday work, allowing their customers to get more done in less time.
– Duke Whitman, Director of Customer Support
Due to their rapid growth, TaskRabbit sought a partner that could help them expand and meet the needs of their customers. The most important thing they were looking for was value alignment. As a customer-first company, the ability within Talkdesk to adjust the IVR on the fly helps TaskRabbit provide their customers with real-time information as they’re calling in.