Customer Stories

USE CASE

Support

INDUSTRY

Internet Software

INTEGRATION

Zendesk

KEY METRIC

Increased Flexibility

"Talkdesk allows us to be more dynamic. So when things change, we are able to adjust our IVR literally at the minute by minute level if need be."

Duke Whitman, Director of Customer Support

Watch Customer Story

TaskRabbit leverages the ability to adjust the IVR on the fly to provide their customers with real-time information as they’re calling in.

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