Customer Stories

Customer Sema4 Logo

USE CASE

Service & sales


INDUSTRY

Healthcare & Life Sciences


INTEGRATION

Salesforce, Slack


KEY METRIC

33% Faster Average Speed of Answer


"As you purchase a license, we were able to implement right away. So, almost right out of the box you’re able to flip a switch and have a full contact center at your disposal."

Greg Zalecki, Director of Sales

Watch customer story.

Watch customer story.

Sema4 leveraged integrations to Salesforce and Slack to optimize their call center operations, resulting in a decrease in their average speed of answer by 33% despite having triple the call volume.

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