"…Talkdesk creates more consistency in how we deliver services. We will continue to see progress because we plan to leverage the Talkdesk Healthcare Experience Cloud and omnichannel capabilities within Talkdesk… With Talkdesk by our side, we have the data and reporting capabilities we need to learn and improve in real time. We have a birds-eye view of our CX efforts across teams, which we were missing in our prior system."
Jeff Sturman Senior Vice President & Chief Digital Officer, Memorial Healthcare System