Customer Stories

Customer Davidphillips Logo

USE CASE

Sales & support


INDUSTRY

Retail, eCommerce & Consumer Goods


INTEGRATION

Zendesk


KEY METRIC

25% ↓ in average wait time


"Talkdesk is a modern, API-enabled platform that will enable us to integrate our systems further and deliver better customer experiences."

Tom Darling, Group Systems Manager

Watch customer story.

Watch customer story.

Hear how David Phillips leverages Talkdesk for Zendesk to improve agent efficiency and make data-driven decisions, enabling them to answer 90% of their calls within 15 seconds.

Download customer story.

Download customer story.