Customer Stories

Customer Cherwell Logo

USE CASE

Service


INDUSTRY

Information Technology & Services


INTEGRATION

Slack


KEY METRIC

↓ Hold times
↑ CSAT


"The agility to make changes in seconds is crucial to the future vision we have as a best-in-class customer service provider. We believe that Talkdesk is the right partner to help us achieve our next-level service goals."

Bill Burch, Vice President of Customer Service

Download customer story.

Download customer story.