Customer Story

USE CASE

Service

INDUSTRY

Service Management Software

INTEGRATION

Slack

KEY METRIC

↓ Hold Times,
↑ CSAT

"The agility to make changes in seconds is crucial to the future vision we have as a best-in-class customer service provider. We believe that Talkdesk is the right partner to help us achieve our next-level service goals."

Bill Burch, Vice President of Customer Service

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