Customer Stories

Customer 2u Logo

USE CASE

Support & Sales


INDUSTRY

Government & Education


INTEGRATION

Salesforce


KEY METRIC

34% ↑ in staff satisfaction


"We were early adopters of Talkdesk because we really believed in the vision and the fact that it was the first truly native cloud solution that integrated with Salesforce the way we needed it to."

Brad Adams, COO, University Partnerships & Services, 2U, Inc

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Watch customer story.

With Talkdesk’s deep integration with Salesforce and industry-leading call quality and reliability, 2U successfully increased agent satisfaction by 34%, contact rates by 12% and NPS by 5 points.

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