The SaaS Report (TSR) today published their 2018 Top 50 CEOs list, featuring Talkdesk CEO, Tiago Paiva, at #24. TSR selected these CEOs from approximately 5,000 nominations largely based on detailed reviews received from their respective employees and industry colleagues. CEOs were assessed across a number of key areas including integrity, intelligence, energy, company culture, and company growth, among other areas.
– Tiago Paiva, Talkdesk CEO
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Tiago Paiva, originally from Portugal, always knew he wanted to start a company. Burdened by the lack of a startup community in Portugal, Tiago taught himself how to code and earned a master’s degree in engineering before setting his sights on the US. In 2011, he presented the initial version of Talkdesk at a Twilio hackathon. The initial idea was focused on disrupting the call center and customer support industry, a space defined historically by expensive rollouts and long implementations.
Tiago ended up winning the Twilio competition and securing a spot in 500 Startups’ incubator program. In the seven years since, Tiago has led Talkdesk through a period of explosive growth. The Company has grown from 10 to over 300 employees, secured more than 1,400 customers across 50 countries, and facilitated in excess of 100 million calls on the platform. The Company’s backers include Salesforce Ventures and DFJ. Tiago and the Company have been recognized by GetApp, G2 Crowd, and have been named to the Forbes Cloud 100 list.
Read the complete Top 50 list here