CX vision, innovation, and success stories to inspire you at Opentalk 2021

By Kathie Johnson

0 min read

Opentalk Registrations Open

Register now for Opentalk 2021, June 15-16. It’s free!

We look forward to hosting you virtually on June 15-16 for the customer experience (CX) event of the year.

Opentalk 2021 offers two days of thought-provoking content and opportunities to discuss solutions to real business problems so you can achieve a superior customer experience. Engage with a global network of CX industry game-changers to learn new ideas and be inspired.

With different types of sessions, including keynotes with Talkdesk executives and CX visionaries, as well as breakouts featuring Talkdesk experts, customers, and industry leaders, Opentalk has something for everyone.


What to expect at Opentalk 2021?

Opentalk welcomes industry thought leaders, customer experience (CX) innovators and decision-makers, and business leaders from around the world to inspire you with their success stories and future-forward innovations. Exchange ideas and leave ready to change the world, one experience at a time.

At Opentalk 2021, you will learn more about:

  • Superior CX strategies. Hear lessons learned from top global companies on the forefront of CX and implement their strategies right away.
  • Innovation in CX. See the latest innovations—built with customer input—to continuously improve your CX.
  • Future of CX. Get inspired and bring ideas back to your company to unlock the promise and potential of superior customer experience.

3 focused tracks to inspire you.

On June 15, get inspired with our Day 1 content centered around three key event tracks:

  1. Vision. Explore the future of CX through lessons from thought-provoking industry all-stars and learn how you and Talkdesk can deliver on the promise of a better way.
  2. Innovation. Hear about innovation across Talkdesk and the CX landscape, including Workspace and Builder, purpose-built tailored industry products, AI and automation solutions, and more.
  3. Customers. Hear directly from our customers how they are applying Talkdesk technology to deliver customized interactions and transform CX.

Customize your agenda.

This year you can pick and choose from a variety of sessions to build the agenda that’s right for you.

See the latest innovations, then hop over for some lessons learned from CX leaders, and maybe jump into an “Ask the Expert” session to unlock the promise and potential of superior customer experience.

Your customized agenda will leave you inspired, and full of ideas to bring back to your company.


More on Opentalk 2021.

Talkdesk is proud to partner with the best in the CX industry for Opentalk 2021. 

We invite you to share your customer success stories and let us all celebrate together and learn from each other’s best practices. The call for speakers is now open. Submit your great CX story here.

Our partnerships allow you to extend your investment with Talkdesk and optimize your customer experience. If you’re interested in sponsoring Opentalk 2021, send us an email.

Opentalk Registrations Open A

Virtual Event

Opentalk 2021, June 15-16.

Making every moment matter.

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Kathie Johnson

Kathie is the chief marketing officer at Talkdesk. Prior to Talkdesk, Kathie has over 20 years of international marketing experience, most recently in executive marketing positions at Salesforce, Demandware, and Dassault Systemes.