News Monday June 25, 2018

Edenred Portugal Innovates in Customer Service with Talkdesk and Vodafone

"Edenred is a great example of innovation and success as the integration between the Cloud PBX based on the Vodafone One Net solution and the Talkdesk Contact Center solution results in an increased ability to deliver high call volumes with optimization of waiting times and efficiency in resolving customer orders. This integration between these two solutions in the Cloud can be easily replicated in customers with an equally complex and challenging management ecosystem."

– António Reis Silva, Director of Products and Services in Vodafone Portugal

Gartner Names Talkdesk Visionary CCaaS Magic Quadrant

Marco Costa

General Manager of Talkdesk for EMEA

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