On Demand Webinar
The AI advantage: Transforming self-service in public sector CX
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Looking to meet rising customer expectations for transparency and communication? CX leaders are using AI-powered workflows to proactively share system updates and empower customers to check balances, pay bills, report issues, and track usage anytime, anywhere—via voice, chat, SMS, or app—without waiting on hold.
Join us to learn how to deliver fast, informed, and empathetic service before, during, and after every interaction:
Explore real-world AI applications and self-service innovations.
Map customer journeys to uncover actionable insights.
Discover best practices for a seamless, modern customer experience.
See how a modern AI-powered Customer Experience Platform can boost satisfaction and elevate every touchpoint.
Jim Burke
Senior Director, Marketing, HLS
Wayman Docks
Lead Solution Engineer, Enterprise, Talkdesk
