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Contact centre masterclass: How to maximise ROI with Conversational AI

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Thanks - the Talkdesk Team.

AI has made its way into many different sectors in the workforce, but you may be considering how to bring it into customer service?
By tapping into the power of AI, contact centres can lower costs and increase efficiency. But how does an AI-powered customer service actually work?
Join us to learn from our Conversational AI expert how you can:
<ul class="text text--16">
<li>Lower your cost per contact and increase customer self-service rates.</li>
<li>Identify causes of customer issues and make customer journeys more efficient.</li>
<li>Improve customer satisfaction by helping agents resolve issues quickly.</li>
</ul>
Towards the end of this session, we will show you Conversational AI in action with a live demo!
To provide a more personalised experience during the session, spaces are limited.

Fill out the form to watch the recording.

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Learn how you can lower your cost per contact and increase customer self-service rates, make customer journeys more efficient. Watch the recording.

Contact centre masterclass: How to maximise ROI with Conversational AI

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Gartner Research Report, How Can Generative AI Be Used to Improve Customer Service and Support?

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