Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

Conversational AI: The Now and the Future

third

hero

<h3>Oops! Looks like there's an issue loading your content experience.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

If you want to understand the drivers behind the acceleration of Conversational AI technology in the contact center, you’ll want to watch this session from the CX Network Live: Future of CX 2022 event!
Leading AI expert, Bob Benner, will cut through the noise and explain in simple terms how to navigate the offerings of AI and its application in the contact center. Learn how AI helps a company make better human connections with customers and increase CSAT scores, whilst laying the foundations to deliver CX that thrives in an unpredictable, fast-changing world.
Watch this session to learn more about:
<ul class="text text--16">
<li>Using Conversational AI to make self-service a more attractive channel to customers.</li>
<li>Gathering AI-derived insights to deliver what customers really need and want from contact centers.</li>
<li>Empowering agents with AI-powered tools and making frontline staff the custodians of automation.</li>
</ul>

Fill out the form to watch the recording.

Conversational AI: The Now and the Future

Please wait while we validate your privacy settings.

Speakers.

Bob Benner

You might also be interested in:

Gartner Research Report, How Can Generative AI Be Used to Improve Customer Service and Support?

How Talkdesk is leveraging Microsoft Azure OpenAI Service

3 automations to implement today to increase the efficiency of your contact center

10 AI Use Cases To Reduce Average Handle Time