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CCW Online: Emulate the big-brand customer experience without the headache

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Gather the right data and yield deeper customer insights.
The modern world is changing fast, and often in ways we don’t expect. So how can we empower front-line staff to make more informed decisions and resolve queries quickly &amp; correctly? Delivering better CX is driven by the power of data – from identifying root causes of customer issues, to engaging them in the right way at the right time. You need the best tools to learn, adapt and deliver top-class CX.
In this webinar you’ll:
<ul class="text text--16">
<li>Uncover why customers call you: spot the patterns.</li>
<li>Find new ways of serving customers, faster.</li>
<li>Learn how the big brands use speech and text technology to analyze interactions.</li>
</ul>

Fill out the form to watch the recording.

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Jay Gupta

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Register and watch the CCW Online: Emulate the big-brand customer experience without the headache Webinar.

CCW Online: Emulate the big-brand customer experience without the headache

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Speakers.

Jay Gupta

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ChatGPT and the contact center of the future

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