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Salesforce Data Dips and Customer Service

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Thanks - the Talkdesk Team.

<h4>SPEAKERS: 
Nick Kiang, Senior Manager, Customer Success Operations, Patient Pop 
 </h4>
Learn how to utilize Salesforce data dips to influence inbound call routing. This includes an overview of the functionality, setup steps, use cases and their metrics for success.

Fill out the form and watch the recording!

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The global state of CX 2023

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Watch the Salesforce Data Dips and Customer Service Video.

Salesforce Data Dips and Customer Service

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You might also be interested in:

The global state of CX 2023

How banks can carve a path to deposit retention, growth, and profitability through CX

The promise (and pitfalls) of self-service automation in customer service

Building Loyalty in Insurance Through Elevated Customer Experiences