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Delight Your Customers By Using Your E.A.R.s

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Thanks - the Talkdesk Team.

<h4>SPEAKER: 
Spencer Petty, Director of Supplier Operations, Avetta 
</h4>
Great customer experiences don’t happen by accident. In this session you’ll learn how to help your call center agents follow the E.A.R. (Easy, Acknowledge, Resolve) principles to predictably improve customer satisfaction and create more “moments of magic”.

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Delight Your Customers By Using Your E.A.R.s

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