Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

third

hero

<h3>Oops! Looks like there's an issue loading your content experience.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

<img alt="Sunday Times Logo" class="alignleft wp-image-70113" decoding="async" height="72" loading="lazy" sizes="(max-width: 200px) 100vw, 200px" src="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/sunday-times-logo.png" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/sunday-times-logo.png 440w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/sunday-times-logo-220x79.png 220w" width="200"></img>
 
The fintech sector has faced many challenges including poor environmental, social, and governance (ESG) performance and widespread layoffs. However, there is plenty of room for optimism and innovation in this dynamic industry.
The sector has attracted increasing levels of investment and interest over the last several years. This report explores the key areas in which financial institutions and fintech companies are investing their time and money and preparing for the future.
Download a free copy of the Future of Fintech report to dive into:
<ul class="text text--16">
<li>Why CX is a key strategic asset that financial institutions mustn’t forget.</li>
<li>What next-generation operating models are required.</li>
<li>Why firms should embrace plug-and-play solutions.</li>
<li>How sustainability plays a key role in fintech and how to address the E in ESG.</li>
<li>The ways inflation affects how consumers view and manage their finances.</li>
<li>The increasing adoption of Buy Now Pay Later (BNPL) offerings.</li>
</ul>
Start preparing for the future of fintech, today. Download the report.

Future of Fintech

Please wait while we validate your privacy settings.

You might also be interested in:

The global state of CX 2023

2023 Market Study: CX Trends, Challenges, & Opportunities

The Global State of CX 2023

How banks can carve a path to deposit retention, growth, and profitability through CX