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Leveraging AI to build an exceptional remote experience for insurance contact centers

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Thanks - the Talkdesk Team.

The pandemic brought a shock to insurance contact centers and accelerated the pace of change, truly revolutionizing how carriers and brokers can service their policyholders. In this ebook, you will learn how insurers are using new technologies such as virtual agents, telematics and artificial intelligence to elevate their CX, empower the employee experience, onboard and ramp new teams, provide coaching and development, increase productivity and retention as well as understand the true impacts of employee success.

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The global state of CX 2023

How Talkdesk is leveraging Microsoft Azure OpenAI Service

10 AI Use Cases To Reduce Average Handle Time

Washington Federal Bank delivers enhanced self-service with Talkdesk

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Download the Leveraging AI to build an exceptional remote experience for insurance contact centers Ebook.

Leveraging AI to build an exceptional remote experience for insurance contact centers

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The global state of CX 2023

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Washington Federal Bank delivers enhanced self-service with Talkdesk