Increase your customer self-service rate

Talkdesk research shows that 81% of customers attempt to self-serve before reaching out to a customer service agent, and while many customers still want the option to speak to a human agent, a majority are willing to engage with intelligent self-service channels if it saves them time and solves their issue.

Check out how Talkdesk tools increase the customer self-service rate across different industries, to make customer service the best it can be.