Meet the AI agents built for your industry.
Pick one, run a pilot in your environment, and prove ROI in 30 to 45 days.
Average automation rate
Average resolution time
Average CSAT score (out of 5)
Average results observed across pilots. Outcomes may vary by use case and implementation.
Most deployed AI agents
Identify customers
Identify customers instantly across channels
Answer common questions
Get answers to common questions instantly
Collections
Resolve overdue payments with guided support
Appointments
Schedule and manage appointments instantly
Password reset
Reset your password instantly
Find a store, specialist, or service
Get routed to the right place or person instantly
AI agents for Banking
Handle high-volume, time-sensitive requests, without putting customers on hold or routing to an agent.
Client identification and verification
Access loan details
Payment information and payoff quotation
Account balance
Last transactions
Manage card requests
AI agents for Insurance
From policy lookups to claims status, give policyholders instant answers on the interactions they contact you most about.
Policyholder identification
New quote
List policies and policy details
Billing information for account and policy
List claims and claim details
AI agents for Retail
Resolve order questions, cancellations, and returns before they reach your support queue. Automatically and at scale.
Customer lookup
Cancel my order
Where is my order
Cancel an item on order
Find a store
Change shipping address
AI agents for Healthcare
Reduce front-desk volume and patient wait times with agents that handle appointments, directions, and FAQs around the clock.
Patient identification
Manage patient appointments
FAQs
Appointment information & directions
MyChart access & prescription refills
AI agents for Travel
Keep travelers informed and in control with agents that manage bookings, changes, and proactive notifications in real time.
Passenger lookup & profiles
Proactive rebooking for disrupted travel
FAQs
Proactive travel notifications
Booking & itinerary management
AI agents for Hospitality
Elevate the guest experience from booking to checkout with agents that handle requests, confirmations, and service needs instantly.
Guest lookup & profiles
Housekeeping requests & bellhop services
FAQs
Proactive guest stay notifications
Stay management
"We really started leaning into multi-AI agent orchestration by leveraging the capabilities within Talkdesk CXA. Using Autopilot and intent flows built for very specific use cases, we evolved them into a set of specialized AI agents. This allows customers to self-serve when it makes sense, while always preserving a clear path to a live agent when needed."
Thomas Grosso Jr. Executive Director, Service Desk at CAI.
Supported integrations
AI agents that work alongside the tools your team already uses.
