Press Release

Talkdesk Alert: Talkdesk Digital Showdown accelerates CX transformation, giving back

SAN FRANCISCO — October 29, 2020 — Contact centers must understand the customer experience (CX) solutions of today and tomorrow to thrive while building brand loyalty. As part of Talkdesk’s CX Transformation Roadmap program, Talkdesk announces the Talkdesk Digital Showdown: Innovations in CX, November 5 at 1:00 p.m. EST. This event will expose some of the most innovative organizations of the CX space and the solutions that are moving the industry forward.

Talkdesk Digital Showdown will highlight innovations in CX with live demonstrations from Talkdesk and nine AppConnect™ marketplace partners. Each partner will participate on behalf of a chosen charity with an automatic donation going to each organization’s charity. The participants will then compete for an additional grand prize donation of $10,000 from Talkdesk to their charity. 

AppConnect partners participating in Talkdesk Digital Showdown: Innovations in CX are:

Talkdesk AppConnect partners will compete across three critical categories: Remote Security, Remote Contact Center Management and Operational Efficiency. Each participant will have three minutes to convince the audience that they have the best app to improve CX. A live audience vote will decide which AppConnect partner CX innovation earns the grand prize donation to their selected charity. 

Executive Quote:

“Innovation has always been at the core of Talkdesk and we are thrilled to launch Talkdesk Digital Showdown to highlight exciting advancements in the CX industry and bring attention to ten very worthy charities.” – Tiago Paiva, chief executive officer, Talkdesk

*Event host not eligible for grand prize

Additional Resources: 

Tweet this: Register for @Talkdesk Digital Showdown: Innovations in CX, November 5 at 1:00 p.m. EST. Innovative organizations in the #CX space compete for your vote to win the grand prize donation for their selected charity.

About Talkdesk

Talkdesk® is a cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings. 

Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.  

Media Contacts:

Talkdesk Public Relations

[email protected]