Press Release

Talkdesk named a Finalist in 2019 Stevie® Awards for Sales & Customer Service

13th annual awards will be presented on February 22 in Las Vegas

SAN FRANCISCO – January 17, 2019 – Talkdesk was named a Finalist today in the Innovation in Customer Service – Computer Industries category in the 13th annual Stevie® Awards for Sales & Customer Service. Gold, Silver, and Bronze award winners will be revealed on February 22 at Caesars Palace in Las Vegas, Nevada.

Talkdesk is a finalist in the Innovation in Customer Service category due to its cloud platform technology and dedication to empowering companies to make customer experience their competitive advantage. With a cloud contact center solution that is powerfully simple, seamlessly connected, endlessly adaptable, actively intelligent and enterprise class, Talkdesk enables forward-thinking organizations to set themselves apart through superior customer experience.

“Qualifying as a Stevie Awards for Sales and Customer Service finalist is a significant accomplishment and one that we are very proud of,” said Tiago Paiva, CEO of Talkdesk. “We look forward to the awards ceremony and are confident that the impact our innovative cloud solutions on the contact center and customer service industries will justify further recognition.”

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards® and the Stevie Awards for Great Employers.

“The 2019 judges were very impressed by the caliber of this year’s nominations, which set another record for this competition. The quality of the accomplishments outlined in every Finalist nomination was remarkable,” said Michael Gallagher, president and founder of the Stevie Awards. “We look forward to announcing the Gold, Silver, and Bronze Stevie Award placements in Las Vegas next month.”

The 2019 Stevie Awards received more than 2,700 nominations from organizations of all sizes and in virtually every industry, from 45 nations, for this year’s competition. Finalists were determined by the average scores of more than 150 professionals worldwide, working in seven specialized judging committees. Entries were considered in 93 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year, in addition to categories for new products, services and solution providers.

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at  

About Talkdesk

Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,400 innovative enterprises around the world, including IBM, Acxiom, Discovery Education and Peloton, rely on Talkdesk to power their customer interactions. Learn more and request a demo at

About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

Media Contacts:

Gavin Gustafson

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(801) 560-0073

Chad Torbin

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(415) 548-6535