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Press Release

Talkdesk executive Peri McDonald named on CRN’s 2022 Women of the Channel List

Recognized for constant dedication to channel excellence


SAN FRANCISCO — May 9, 2022 — Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, today announced that CRN®, a brand of The Channel Company, has named Peri McDonald, Talkdesk vice president of customer and partner marketing, to its Women of the Channel list for 2022. 

This esteemed list honors the incredible accomplishments of female leaders in the IT channel. Those named on this annual list come from all corners of the IT channel — including vendors, distributors, and solution providers whose vision, expertise, and contributions make an impact on the industry every day. By bringing innovative concepts, strategic business planning and comprehensive channel initiatives to life, these extraordinary women support partners and customers with exceptional leadership. CRN celebrates these women, who are so deserving of recognition, for their constant dedication to channel excellence. 

Since joining Talkdesk in 2020, McDonald has been instrumental in building the customer and partner marketing function to fuel the company’s exponential growth. In collaboration with the Talkdesk channel and alliances organization, McDonald and her team contributed to the dramatic expansion of the Talkdesk partner ecosystem in 2021. McDonald also broadened partner marketing resources and created a partner portal, directory, newsletters, certification sessions, as well as tools for product/go-to-market enablement. McDonald additionally launched the Talkdesk Partner Advisory Board to share updates on strategic direction and product roadmap, and gather partner feedback. Beyond her functional responsibilities, McDonald is also a founding board member of the Talkdesk Women in Technology Employee Resource Group. 

“We are proud to once again recognize the remarkable leaders on this year’s Women of the Channel list. Their influence, confidence, and diligence continue to accelerate channel success significantly,” said Blaine Raddon, chief executive officer, The Channel Company. “Their accomplishments will inspire others, and we look forward to witnessing their future contributions to the channel.”

CRN’s 2022 Women of the Channel list will be featured in the June issue of CRN Magazine and online at www.CRN.com/WOTC.

About The Channel Company 

The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers, and end-users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com  

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© 2022. CRN is a registered trademark of The Channel Company, LLC.  All rights reserved.

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About Talkdesk

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. 

Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.  

Media Contact: 

Talkdesk Public Relations

[email protected]