Press Release
Talkdesk Customers Win Multiple 2023 Stevie® Awards for Sales & Customer Service
Talkdesk also earns recognition, scooping up a Grand Stevie Award, plus bronze awards for sales training and sales enablement
SAN FRANCISCO – March 10, 2023 – Talkdesk®, Inc., a global cloud contact center leader for customer-obsessed companies, is celebrating multiple award wins by its customers in the 16th annual Stevie Awards for Sales & Customer Service, the world’s top honors for customer service, contact center, business development, and sales professionals. Talkdesk also received honors at this year’s ceremony, including a Grand Stevie Award for the best collection of entries.
More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Talkdesk and its customers took home a combined nine awards in the following categories:
Best Use of Technology in Sales
Gold Stevie Winner
- JK Moving Services
Business Development Executive of the Year
Gold Stevie Winner
- Ken Cohen, senior vice president of business development and consumer sales, JK Moving Services
Award for Innovation in Customer Service – Other Service Industries
Gold Stevie Winner
- Memorial Healthcare System
Best Use of Technology in Customer Service – Financial Services Industries
Gold Stevie Winner
- WaFd Bank
Best Use of Thought Leadership in Customer Service
Silver Stevie Winner
- Jeff Sturman, senior vice president and chief digital officer, Memorial Healthcare System
Woman of the Year in Customer Service
Silver Stevie Winner
- Mary Kidd, systems operations management leader, Alarm.com
Best Collection of Entries
Grand Stevie Winner
- Talkdesk
Sales Training or Coaching Program of the Year – Technology Industries
Bronze Stevie Winner
- Talkdesk
Sales Enablement Program of the Year
Bronze Stevie Winner
- Talkdesk
“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Maggie Miller, Stevie Awards president. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”
Additional Resources
- See Talkdesk named a Leader by Gartner in the 2022 Magic Quadrant for Contact Center as a Service (CCaaS) and as a Customers’ Choice in the 2023 Gartner Peer Insights “Voice of the Customer” for CCaaS
- View more Talkdesk awards and recognition
Social Networks
- Talkdesk Community: https://www.talkdesk.com/customer-community
- Blog: https://www.talkdesk.com/blog/
- Twitter: https://twitter.com/Talkdesk
- LinkedIn: https://www.linkedin.com/company/talkdesk/
- Facebook: https://www.facebook.com/Talkdesk/
- Instagram: https://www.instagram.com/Talkdesk/
About Talkdesk
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes.
Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.
Media Contact:
Americas
Elia Mak