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The exponential benefits of building an exceptional remote work experience for banking contact centers

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Once considered taboo, remote work is becoming the standard. Once a fringe idea for banks, it’s now seen as a viable alternative to large banking contact centers housing supervisors and their agents. Research shows that the growth of remote work is likely to continue with the COVID-19 pandemic, only accelerating these changes and, in some cases, becoming permanent.
 
In this ebook, we explore how a highly engaged workforce can reduce attrition, be more productive and increase client satisfaction in contact centers and branches.

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Download the The exponential benefits of building an exceptional remote work experience for banking contact centers Ebook.

The exponential benefits of building an exceptional remote work experience for banking contact centers

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Il futuro del servizio clienti nel settore assicurativo

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