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The exponential benefits of building an exceptional remote work experience for banking contact centers

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Thanks - the Talkdesk Team.

Once considered taboo, remote work is becoming the standard. Once a fringe idea for banks, it’s now seen as a viable alternative to large banking contact centers housing supervisors and their agents. Research shows that the growth of remote work is likely to continue with the COVID-19 pandemic, only accelerating these changes and, in some cases, becoming permanent.
 
In this ebook, we explore how a highly engaged workforce can reduce attrition, be more productive and increase client satisfaction in contact centers and branches.

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El futuro del servicio de atención al cliente en el sector de los seguros

Encuesta Talkdesk 2024 sobre la CX en la Banca: un Punto de Referencia del Sector

The global state of CX 2023

Cómo pueden los bancos abrirse camino hacia la retención de depósitos, el crecimiento y la rentabilidad a través de la CX

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Download the The exponential benefits of building an exceptional remote work experience for banking contact centers Ebook.

The exponential benefits of building an exceptional remote work experience for banking contact centers

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El futuro del servicio de atención al cliente en el sector de los seguros

Encuesta Talkdesk 2024 sobre la CX en la Banca: un Punto de Referencia del Sector

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