INTEGRATION

Kustomer

Provide more intelligent customer service by integrating your support CRM with Talkdesk

Integrate Kustomer with Talkdesk to add rich call data to your support application and begin providing more efficient customer service

Boost Agent Productivity

Save agents the inefficiency of switching between multiple applications with Talkdesk Callbar. Agents will be able to create Kustomer contacts and notes directly within Callbar.

Personalize Every Interaction

See a caller’s full Kustomer timeline by initiating a contact record screen pop directly from Callbar. Agents can use this information to personalize interactions and provide optimal service.

Streamline Agent Workflow

Talkdesk’s automated workflows eliminate manual and repetitive work. Save agents time by configuring Talkdesk to perform actions in Kustomer based on call events.

Two-Way Data Synchronization

Talkdesk automatically synchronizes contacts, notes and more with Kustomer in real-time. When agents have the most up-to-date information, they can better serve customer needs.

Tailor Your Integration

Select what data is synced between Talkdesk and Kustomer according to your business needs. Ensure your systems are populated with the right information for maximum agent efficiency.

Quick and Easy Setup

Effortlessly configure the Talkdesk Kustomer Integration - no programming required! All you need is your Kustomer account information to get started right away.

Experience the Most Innovative Cloud Contact Center Platform

Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.