Save agents the inefficiency of switching between multiple applications with Talkdesk Callbar. Agents will be able to create Kustomer contacts and notes directly within Callbar.
See a caller’s full Kustomer timeline by initiating a contact record screen pop directly from Callbar. Agents can use this information to personalize interactions and provide optimal service.
Talkdesk’s automated workflows eliminate manual and repetitive work. Save agents time by configuring Talkdesk to perform actions in Kustomer based on call events.
Talkdesk automatically synchronizes contacts, notes and more with Kustomer in real-time. When agents have the most up-to-date information, they can better serve customer needs.
Select what data is synced between Talkdesk and Kustomer according to your business needs. Ensure your systems are populated with the right information for maximum agent efficiency.
Effortlessly configure the Talkdesk Kustomer Integration - no programming required! All you need is your Kustomer account information to get started right away.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.